Privacy Policy

Effective Date: 4 July 2025

Gourmet Pizza Cessnock (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an online order, or use our delivery services.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Payment Information (processed securely via third-party providers)

b. Usage Information

  • IP Address
  • Browser Type
  • Access Times
  • Pages Visited

This data helps us improve the user experience and ensure secure, reliable service.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you about your orders or inquiries
  • Improve our website and services
  • Ensure compliance with legal obligations
  • Send promotional offers (if you’ve opted in)

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Delivery partners to ensure accurate and timely delivery
  • Payment processors for secure transaction handling
  • IT and hosting service providers who help us run our website
  • Authorities, if required by law

All third parties are required to maintain the confidentiality of your information.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. Payment details are processed securely and are not stored on our servers.

5. Cookies and Tracking

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, but some features may not function properly as a result.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or outdated data
  • Withdraw consent or request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at hello@gpizzacessnock.com.au.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect data from children without parental consent.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Gourmet Pizza Cessnock
85 Vincent St, Cessnock NSW 2325
📞 (02) 4990 5499
✉️ hello@gpizzacessnock.com.au
🌐 https://gourmetpizzacessnock.com.au