Terms and Conditions

Effective Date: 4 July 2025

Welcome to the Gourmet Pizza Cessnock website (https://gourmetpizzacessnock.com.au). By accessing or using our website and services, including online ordering and delivery, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General

This website is owned and operated by Gourmet Pizza Cessnock, located at 85 Vincent St, Cessnock NSW 2325. Throughout the site, the terms “we”, “us” and “our” refer to Gourmet Pizza Cessnock.

2. Use of Website

You agree to use this website for lawful purposes only. You must not use the site for any fraudulent activity, to transmit harmful or offensive material, or to interfere with the functionality of the website.

3. Ordering Online

When placing an order on our website:

  • You confirm that all information provided is accurate and complete
  • You are responsible for ensuring the delivery address is correct
  • Orders cannot be canceled or refunded once confirmed unless otherwise agreed by us
  • We reserve the right to refuse or cancel any order at our discretion

4. Prices and Payment

  • All prices are listed in Australian Dollars (AUD) and include GST where applicable.
  • Prices may change without notice
  • Full payment is required at the time of order
  • Payments are securely processed by our trusted third-party payment provider
  • We do not store your payment information

5. Delivery

  • Delivery is available within selected areas around Cessnock
  • Delivery times are estimates and may vary due to traffic, weather, or order volume
  • If you are not available to receive your order, additional delivery attempts may not be made

6. Allergies and Dietary Requirements

We take care to accommodate dietary preferences, but we cannot guarantee our food is free from allergens (e.g., gluten, nuts, dairy). Please inform us at the time of order, but note that cross-contamination may still occur.

7. Returns and Refunds

If you receive an incorrect or unsatisfactory order, please contact us immediately at (02) 4990 5499 or hello@gpizzacessnock.com.au

  • Refunds or replacements may be offered at our discretion
  • Refunds will not be issued for change-of-mind or dissatisfaction not related to an error on our part

8. Intellectual Property

All content on this website — including text, images, logos, and menus — is the property of Gourmet Pizza Cessnock and may not be used without written permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. While we strive for accuracy, we do not guarantee the website will be error-free or uninterrupted.

10. Third-Party Links

Links to third-party sites may be included for your convenience. We are not responsible for the content or practices of these sites.

11. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our website constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Gourmet Pizza Cessnock
85 Vincent St, Cessnock NSW 2325
📞 (02) 4990 5499
✉️ hello@gpizzacessnock.com.au
🌐 https://gourmetpizzacessnock.com.au